Contact
Email support directly. We normally respond as soon as possible.
ikanev@icloud.comSupport
We are here to help you tune the range model.
Questions about vehicle presets, battery calibration, location search, heatmap colors, or the lifetime Pro purchase? Send a note and include the device, iOS version, and what you were trying to calculate.
Helpful details
- Your EV model and trim
- Battery capacity and current charge
- Start location or approximate region
- Screenshots of unexpected heatmap behavior
Why does the heatmap change after applying settings?
UPerifery recalculates the perimeter from the latest battery, consumption, weather, reserve, terrain, vehicle, and calibration values. Advanced settings are staged first, then applied together to avoid unnecessary recalculation.
Are EV presets exact?
No. Presets are reference starting points based on public-style vehicle assumptions. Real range depends on trim, wheels, tire pressure, temperature, speed, elevation, payload, and battery condition.
How do I restore my purchase?
Open the Pro screen and use Restore Purchases. The app uses Apple’s standard purchase flow and does not require an account.
Does UPerifery replace navigation?
No. UPerifery is a range visualization and planning aid. Always use real navigation, road conditions, charging information, and your vehicle dashboard before driving.
Need something else?
For bug reports, App Store questions, privacy requests, or feedback, email support and mention UPerifery in the subject line.
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